How Technology Is Changing the Roadside Assistance Industry How Technology Is Changing the Roadside Assistance Industry 🚗 The roadside assistance industry is no longer what it used to be. Not long ago, the process was simple but inefficient: a driver would experience a breakdown, place a phone call, and wait often with little visibility into when help would arrive. Dispatchers relied heavily on manual coordination, limited data, and guesswork. While this model worked for dec