Motor Club Contracting: The Why, How & Who

A motor club contract in the roadside assistance business is an agreement between your roadside assistance company and a motor club. Motor clubs are organizations that offer roadside assistance services to their members, such as AAA, Agero, Allstate, or Geico. When a member of a motor club needs help (e.g., a flat tire, a jumpstart, or a lockout), the motor club dispatches a contracted roadside assistance provider, like your business, to handle the service.
 

Securing contracts with motor clubs can provide a steady stream of service calls and revenue for your roadside assistance business. While it may seem challenging at first, following the right steps can help you get approved and start receiving jobs quickly.

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Step 1: Get Your Business Ready

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Before applying to motor clubs, ensure your business meets their basic requirements:
✅ Business Registration – Make sure your company is legally registered (LLC, S-Corp, etc.).
✅ Insurance Coverage – Most motor clubs require general liability and commercial auto insurance. A $1 million policy is common.
✅ Proper Equipment – Have the necessary tools and vehicles for the services you offer (jumpstarts, lockouts, tire changes, towing, etc.).
✅ Towbook or Dispatch Anywhere Account – Many motor clubs prefer or require dispatch management software.
✅ Business Phone & Email – Maintain a professional line of communication.

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Step 2: Research and Contact Motor Clubs

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Each motor club has its own onboarding process, so research and apply to as many as possible. Some of the top motor clubs include:

• AAA

• Agero

• Allstate Roadside

• Geico Roadside

• Urgently

• Nation Safe Drivers (NSD)

• Questx

• Allied Dispatch

Visit their websites and look for provider applications or network sign-ups. Many clubs have an online portal where you can apply directly.

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Step 3: Complete the Application Process

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✅ Fill out the online application with accurate business details.
✅ Upload necessary documents, including insurance certificates and business licenses.
✅ Be prepared for a background check, if required.
✅ Some clubs may require an inspection of your vehicle and equipment.

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Step 4: Negotiate Rates & Contracts

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Motor clubs often have standard rates, but you may have room to negotiate. Pay close attention to:

• Base rates for services

• Reimbursement policies (gas surcharges, after-hours fees, etc.)

• Response time expectations

• Payment schedule (weekly, bi-weekly, or monthly payments)

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Step 5: Start Receiving Jobs

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Once approved, you’ll start receiving service requests through phone calls, text messages, or dispatch software like Towbook or Dispatch Anywhere. Be sure to maintain good performance metrics, such as:
✅ Fast response times
✅ Excellent customer service
✅ Proper job documentation

Pro Tips for Success:

• Sign up with multiple motor clubs to increase call volume.

• Be strategic with pricing—some clubs offer bonuses for high-performing providers.

• Always maintain compliance with contract terms to avoid suspension.

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Getting motor club contracts is a great way to grow your roadside assistance business. With the right preparation and persistence, you can secure contracts and build a reliable income stream. 

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Need help setting up your dispatch system for motor clubs? Roadside Genius can help!

Get the full list of motor club roadside assistance contracts and get more calls to your roadside assistance business. Links include: Agero, Honk, Urgently & many more.