Privacy Policy for Roadside Genius®

1. Introduction

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Welcome to Roadside Genius® ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our websites, applications, and services (collectively, the “Services”).

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This Privacy Policy explains what information we collect, how we use it, and how we protect your data. By using our Services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

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Information You Provide:

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• Name, email address, mailing address, phone number

• Login credentials (email, password)

• Vehicle information

• Payment information (including credit card data)

• Feedback, reviews, and support inquiries

• Location data

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Information We Collect Automatically:

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• IP address, browser type, device information

• Session information (page visits, duration, interaction patterns)

• App permissions: precise location, call, SMS, storage, and phone permissions

• Cookies and tracking data

• Unique advertising identifiers (e.g., Google Analytics, tracking pixels)

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3. How We Collect Information

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We collect personal data:

• When you submit forms, make a purchase, or contact us

• Automatically through our website, app, or third-party services

• From our partners and affiliates when they provide services on our behalf

If you choose not to provide mandatory information, we may be unable to deliver our services.

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4. How We Use Your Information

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We use your information to:

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• Provide and improve our services

• Process payments and fulfill service requests

• Send confirmations, updates, and service-related communications

• Send promotional offers (with your consent or where allowed by law)

• Comply with legal obligations

• Prevent fraud and unauthorized activity

• Analyze website and app usage to improve user experience

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5. Sharing Your Information

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We share your data with trusted partners and service providers who help us:

• Process payments securely (PCI-DSS compliant)

• Fulfill your service requests

• Provide customer support

• Analyze and improve our services

• Manage marketing and advertising efforts

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We may also share your data in the event of a business transfer, merger, acquisition, or legal requirement.

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We do not sell your personal information.

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6. Data Storage & Security

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Our website is hosted by Wix.com, and our app is hosted by GoDaddy, both of which follow strong security protocols, encryption, and data protection standards. Please refer to Wix's and GoDaddy’s privacy policies for details.

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Data may be processed at our offices and in any other location where our partners are located. We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy.

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7. Cookies and Tracking Tools

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We use cookies, web beacons, and tracking tools to improve your experience and measure website traffic. These tools may collect anonymous data such as browser type and page visits.

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You can manage your cookie settings through your browser. Blocking cookies may affect certain features of our Services.

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We may partner with third-party analytics and advertising providers, such as Google Analytics, to better understand our audience.

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8. Geo-Location Data

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Our mobile app and website may request your permission to access your device’s location to provide location-based services. You may change your permissions in your device settings at any time.

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9. Intellectual Property & Trademark Protection

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Roadside Genius® and all related names, logos, service names, and slogans are registered trademarks or trademarks owned by Roadside Genius®. Unauthorized use of our trademarks or brand name in any form (including but not limited to hashtags, domain names, social media accounts, or business names) is strictly prohibited and may result in legal action.

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All website content, logos, graphics, and code are protected by copyright and may not be reproduced, copied, or used without our express written permission.

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10. Communication With You

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We may contact you regarding:

• Service confirmations and support updates

• Marketing and promotional messages (if consented)

• Surveys and feedback requests

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Communication channels may include:

• Email

• SMS/text messages

• Phone calls

• Messenger platforms (e.g., WhatsApp)

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You can opt-out of marketing communications at any time by contacting us at admin@geniusroadside.com.

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11. Do Not Track & Third-Party Links

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Our website does not currently respond to "Do Not Track" signals.
We are not responsible for the privacy practices of third-party websites linked on our platform. Please review their privacy policies before submitting personal information.

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12. Your Privacy Rights & Opt-Out Options

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You may:

• Access, update, or delete your personal information

• Opt-out of receiving promotional emails

• Request that we stop processing your data

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Contact us at admin@geniusroadside.com to make a privacy request.

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13. Privacy Policy Changes

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We reserve the right to modify this Privacy Policy. Changes will be posted on this page with an updated revision date. Please review it regularly.

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14. Contact Us

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If you have questions about this Privacy Policy or your personal information, contact us at:

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Roadside Genius®
Email: admin@geniusroadside.com
Website: www.roadsidegenius.com